Frequently asked questions.

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PRODUCTS

A cloud warehouse management system covering receiving, put-away, picking, packing, cross-docking, stock and dispatch — driven by mobile barcode scanning.

Cloud fixed-asset management with barcode/QR tagging, mobile audits, custodian control and ERP reconciliation.

Yes. Cubic is configurable and supports custom development so it fits how you actually operate.

Yes — Android smartphones (camera) and rugged handhelds/PDAs with laser scanners, working over WiFi/4G.

Yes. Automatic notifications and stock alerts can be delivered over WhatsApp and email.

PRICING & PAYMENTS

Monthly SaaS rental billed, plus a one-time Setup (implementation) fee. WMS comes in Light, Pro and Enterprise editions.

A one-time charge covering configuration, data import, device setup, training and go-live support.

Online card payment via our payment portal (Stripe/PayPal to be connected). You receive an invoice by email.

See our Refund Policy for full detail on subscription and Setup refunds.

Access is controlled by your Company ID and a defined activation period (start–end date), typically one month per cycle.

IMPLEMENTATION

Most deployments go live in a few weeks, starting with a free Logistics GAP Analysis.

Your process overview, product/asset data to import, and the devices you plan to use. We guide the rest.

Yes — platform, support and documentation are bilingual EN/ES.

SECURITY & DATA

In the cloud with your dedicated company instance, or on-premise on your own servers if you choose that deployment.

Encryption in transit and at rest, role-based access controls and breach-notification procedures. See our Privacy Policy.

Yes. Your data remains yours and can be exported.

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